reducing forecourt crime Tackling drive-offs and No means of payment

32% Boosts in Fuel Debt Recovery Thanks to KADOE

32% Boosts in Fuel Debt Recovery Thanks to KADOE

The British Oil Security Syndicate (BOSS) has seen a 32% increase in successful fuel debt recovery performance since gaining accreditation from Police CPI (Crime Prevention Initiatives) to access the Driver and Vehicle Licensing Agency (DVLA) Keeper At Date Of Event (KADOE) service.

 

BOSS started using DVLA KADOE digital information requests in November 2025 to tackle fuel theft incidents, including drive-offs and failure-to-pay offences. The number of unpaid fuel reports successfully recovered by BOSS rose by 32% during the first six months of use, while the total value of recovered fuel payments increased by an impressive 48%.

 

These gains demonstrate the tangible impact of enhanced data access, equipping forecourt operators with more effective tools to identify offenders, recover losses and strengthen fuel theft enforcement across the UK.

 

Claire Nichol, Executive Director at BOSS, said: “The results we are seeing demonstrate the real value of strong partnership working. Our collaboration with DVLA, Police CPI, and forecourt operators has enabled us to make full, responsible use of KADOE data, improving our ability to identify offenders and recover unpaid fuel debts quickly.

 

“This joined-up approach is not only delivering better outcomes for the industry but also sending a clear message that fuel theft will not be tolerated.”

 

“BOSS will continue to work closely with Police CPI, DVLA, and industry partners to expand capabilities, improve operational efficiency, and further reduce fuel crime across the UK.”

 

KADOE access enables BOSS to obtain accurate registered keeper details at the time of an incident, improving the identification and tracing of vehicles involved in fuel theft. This has sped up the recovery process and increased the likelihood of successful recovery. Working with DVLA KADOE data, BOSS can access vehicle owner information and begin debt recovery within 72 hours, helping to:

  • Reduce financial losses from unpaid fuel
  • Deter repeat offenders
  • Improve overall fuel debt recovery

 

For further information and detailed reporting tools, visit www.bossuk.org

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