BOSS FORECOURT CRIME INDEX
BOSS introduced the Forecourt Crime Index in 2015 to provide a better measure of changes in forecourt fuel crime. The index is based on Drive Off and No Means of Payment (NMoP) incidents reported to BOSS as part of its BOSS Payment Watch scheme.
Incidents of unpaid fuel have continued to increase since the Index was introduced. The facts point to a greater number of motorists now claiming to have No Means of Payment after filling up at the pump. NMoP incidents accounted for 60% of all reports.
In the majority of cases, unpaid fuel incidents appear to be a genuine mistake. However, we know that some forecourts are targeted by motorists who deliberately take fuel without intending to pay for it.
Forecourts are at higher risk during peak periods when forecourt staff are under great pressure. Forecourts operating Payment Watch carefully record vehicle and customer information for each unpaid fuel incident. This means that if a motorist does not return to make a payment, BOSS will make contact with the vehicle owner to collect payment on behalf of forecourt operators.
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BOSS FORECOURT CRIME INDEX:
|Quarter||Avg fuel price in Q £/litre||INDEX (Baseline 100 in 2015 Q2)|
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