reducing forecourt crime Tackling drive-offs and No means of payment


BOSS introduced the Forecourt Crime Index in 2015 to provide a better measure of changes in forecourt fuel crime. The index is based on Drive Off and No Means of Payment (NMoP) incidents reported to BOSS as part of its BOSS Payment Watch scheme.

Incidents of unpaid fuel increased by 14.6% during the first quarter of 2022 (Q1 2022). Fuel prices increased a further 10.5% to an average of 161 pence per litre (ppl) leading BOSS to estimate that forecourt fuel crime costs the average forecourt site more than £4,700 in annual lost revenue.

In 2019 BOSS estimated that unpaid fuel cost UK forecourt operators £88 million per annum. Lockdowns saw incidents see-saw but since the economy reopened forecourt fuel crime has begun to move back to pre-pandemic levels.


Quarter Avg fuel price in Q £/litre Incidents per site index. Base was 100 in 2015 Q2
2019 Q1 1.256 145
2019 Q2 1.308 185
2019 Q3 1.305 170
2019 Q4 1.292 167
2020 Q1 1.270 199
2020 Q2 1.117 102
2020 Q3 1.166 146
2020 Q4 1.168 107
2021 Q1 1.218 141
2021 Q2 1.284 170
2021 Q3 1.315 185
2021 Q4 1.448 174
2022 Q1 1.610 199

The Forecourt Crime Index was established by BOSS in 2015 to report on incidents of making of without paying for fuel and motorists claiming to have no means of payment. 

For more information about BOSS please call 01926 864 757

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