BOSS, the British Oil Security Syndicate, is looking to recruit Administrative Call Handlers and Data Entry Clerks to join our loss prevention recovery team who work with solicitors to fuel retailers to recover money owed from unpaid fuel incidents. Despite the serious nature of our work, we operate in a relaxed, friendly office environment in Kenilworth, Warwickshire. 

Administrative Call Handlers
(FULL TIME)

The primary focus of the job will be handling telephone or email enquiries from retailers and vehicle owners. Enquiries can be simply transactional, helping a customer make a payment, or dealing with a query or complaint, which is likely to require a more involved, fact-finding approach.  In between times, the successful applicant will help the rest of the team deal with general administration, in particular data entry.

The successful applicants will have

• A good telephone manner, developed through call centre experience
• Excellent customer service skills, including objection handling
• GCSE at C/4 or above in Maths and English, fluent English and good attention to detail
• Data entry skills and experience in Excel would be advantageous but are not essential

In return, we are offering a salary of £20,000 p.a and a pleasant and supportive office environment in which to take calls which are both transactional and will offer you the opportunity to use your problem-solving skills with some of the more niche queries. The posts involve working full-time on standard days

If this opportunity sounds like the role for you, please upload a copy of your cv, together with a cover letter explaining why you are interested and why you think you would be a good fit using this link Administrative Call Handler Jobs in Coventry – 2022 | Indeed.com

Data Entry Clerks
(PART-TIME)

The role is a part-time position in a family-friendly run business based in Kenilworth.

Hours are flexible, for example, if you need a job to fit around school hours or you have just finished college/university and are unsure of your next move or are just looking to earn some extra money before Christmas if so, this may be the opportunity for you.

Successful applicants will have

• GCSE at C/4 or above in Maths and English, fluent English and good attention to detail
• Data entry skills and experience in Excel would be advantageous but are not essential

This is a temporary position for the next 6 weeks with an immediate start date. We are open to flexibility on the hours worked.  The salary for this position would be between £6.83 and £9.50 per hour depending on age.

If this sounds like the role for you, please send a copy of your cv, together with a cover letter explaining why you are interested in this role, and why you think you would be a good fit to [email protected]

ABOUT BOSS

BOSS, the British Oil Security Syndicate, is the leading BOSS not-for-profit organisation that campaigns to reduce forecourt crime. BOSS also helps to keep petrol stations safe and secure environments for both customers and staff. BOSS works in partnership with fuel retailers and the police to deal with Drive-Off (bilking) and No Means of Payment (NMoP) incidents.