Motorists and vehicle owners seeking information about unpaid fuel incidents can now access a new Frequently Asked Questions (FAQ) section on this website, designed to provide clear, practical guidance on fuel debt obligations, and repayment options.

As fuel-related incidents continue to rise, BOSS has experienced an increase in enquiries from motorists looking for information about the BOSS Payment Watch scheme and the steps required to resolve unpaid fuel matters.

To support customers and streamline the recovery process, the new FAQ resource has been developed to answer the most common questions quickly and clearly.

The FAQ section helps motorists and vehicle owners better understand their responsibilities following an unpaid fuel incident, explains available payment methods, outlines how disputes can be raised and reviewed.

The new FAQ resource is available now and can be accessed by CLICKING HERE:

Motorists with questions about unpaid fuel incidents are encouraged to consult the FAQ section before contacting the BOSS Payment Watch team via email on [email protected] , where many common queries can be answered immediately.